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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Balch

October 20, 2025

5  out of  5
rating by Alexis Balch
"Ive had state farm for a long time and whenever I need help - Billie Jo is always there to help me! She is so knowledgable and will help you get a discount where you can! I recommend this agency to anybody that wants a smooth/affordable route for any insurance!"
We responded:
"We’re glad to know you’re satisfied with the service at our State Farm office. Helping young drivers secure discounts and understand coverage options so they have good affordable coverage is what we do. We appreciate your business and taking the time to provide feedback."
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Keva S.

October 19, 2025

2  out of  5
rating by Keva S.
"She wouldn't help me. She claimed she "didn't have access to my state farm policy, only your agent does" and sent me on my merry way."
We responded:
"Thank you for your feedback. State Farm has an agency system in place that only allows our office to access the customers that we serve. We do not have access or ability to see policy information or assist with questions for another agent's client. We apologize if you felt that we were unwilling to assist you and did not clearly explain that we simple do not have the ability. We’re sorry to hear that your experience with our State Farm office did not meet expectations. We do hope that you were able to connect with your agent and resolve your concerns. "
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Melissa Kelley

October 13, 2025

5  out of  5
rating by Melissa Kelley
"Highly recommended!!! Both Amy and James were a huge help and made things happen fast. Truly enjoy working with this agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Karl Uhl

September 30, 2025

5  out of  5
rating by Karl Uhl
"I. Get auto and life insurance and very pleased with everyone and my coverage , Billie Jo was amazing professional and awesome"
We responded:
"Thanks Karl we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sara

September 26, 2025

5  out of  5
rating by Sara
"Could not recommend more! James at the desk was super kind, easy to talk to, and very knowledgeable. Billie-Jo and Amy, as well! The team works together well, having clear communication and answering questions thoroughly for customers and even each other. I felt very felt supported, understood, and cared for when discussing different options for my automotive insurance. Highly, highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your auto and home insurance needs. If there is anything else we can do to help, please let us know!"
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Bob Marefka

September 4, 2025

5  out of  5
rating by Bob Marefka
"Amy Kane Agency and their representative Billie Jo Wilson form an exemplary team. Billie Jo Wilson consistently demonstrates professionalism and approachability while delivering prompt and efficient service. Thank you, Amy Kane."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs at the Amy Kane State Farm Agency in Geneva."
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Amber Clarke

September 2, 2025

5  out of  5
rating by Amber Clarke
"Billie Jo was absolutely wonderful to with! She was able to answer all of my questions and was very patient! Her help was very appreciated!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Megan Carlson

August 19, 2025

5  out of  5
rating by Megan Carlson
"I have been a member of State Farm for almost 10 years and I have had nothing but quality service all this time. BillieJo especially has been extremely helpful to my family and I as we maneuver through changes in our cars, homes and family, and is always prompt and communicative in guiding us through these changes. I would recommend finding a company like State Farm with Amy Kane’s office to help you through the complexities of the insurance process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ryan McConnon

July 3, 2025

5  out of  5
rating by Ryan McConnon
"This State Farm office is amazing!!! They are very helpful and always very friendly!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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kelly crawford

June 25, 2025

5  out of  5
rating by kelly crawford
"Amazing friendly, helpful people"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Trevor Arnold

June 12, 2025

5  out of  5
rating by Trevor Arnold
"Excellent customer service, had an accident, Amy and her crew took care of me immediately, very fast and efficient, Billy Joe is an insurance rock star as is Amy Kane."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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E Brady

June 5, 2025

5  out of  5
rating by E Brady
"Switching to State Farm has been better than I could have imagined. Customer service has been amazing. Courteous, friendly, very informative and extremely helpful! 100% would recommend Amy Kane's State Farm office!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brian Lowry

May 30, 2025

5  out of  5
rating by Brian Lowry
"Always friendly and very professional and prompt service. I have never been disappointed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elaine Hilliard

May 29, 2025

5  out of  5
rating by Elaine Hilliard
"I went into Amy Kane State Farm insurance company when I was politely greeted with a smile and a can I help you from the most pleasant receptionist named Peggy.She was so friendly and pleasant. She cashed me out while I was paying for my auto insurance. I told her I had a question about a life insurance policy which she politely told me she would get someone right away to answer my questions. She went into Abby’s office and came out saying Abby would be right with me. Abby came out of her office and also greeted me with a smile and asked me what she could help me with. I told Abby that I was paying on a life insurance policy and Abby informed me that I might be paying too much. She went and got Amy Kane herself and Amy Kane also introduced herself with a smile and greeted me. Once they looked into the policy She told me that I should be getting a refund on the policy! I can’t thank everyone enough for helping me today. I have had a rough week but it just got so much better knowing that I can come into Amy Kanes office and my spirit being lifted with so much kindness and generosity not to mention the good news of getting some money back. It is very true what the commercial says,” like a good neighbor State Farm is here!” I can’t Thank you enough Peggy, Abby and Amy Kane herself for what you did for me in your office today. My week just got a whole lot better and I have you three to thank for that! Keep up the great work! I’m so lucky to have you Amy Kane as my State Farm insurance agency! Sincerely, Elaine Hilliard - Amy Kane insurance customer!"
We responded:
"We’re honored by your positive feedback Elaine! It is always nice to see you and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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don hartzell jr

May 22, 2025

5  out of  5
rating by don hartzell jr
"I been with Amy Kane state farm insurance for almost 20yrs highly recommended for any of your insurance needs her office associates have always been polite and a pleasure to do business with especially - Billie jo 🙂"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your car and motorcycle insurance needs. If there is anything else we can do to help, please let us know!"
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jessica cosentino

May 12, 2025

5  out of  5
rating by jessica cosentino
"Customer service is amazing… I would highly recommend for homeowners, auto any or type of insurance that they serve. All of my questions were answered immediately and with kindness/respect. Very happy with their services, especially Billie Jo!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeremy Warters

April 29, 2025

5  out of  5
rating by Jeremy Warters
"Billie Jo is amazing! She always takes the time to listen and points me in the right direction with products and coverages that fit my family’s needs! Thanks Amy Kane team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sarah Bonsu

April 23, 2025

5  out of  5
rating by Sarah Bonsu
"Always so fast and efficient! Abby is great to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dan Soles

April 16, 2025

5  out of  5
rating by Dan Soles
"We have been customers with Amy Kane since we moved to NY in 2010. We were paired with Billie Jo and have had an A+ experience each time we contact her. Transferring our policy on new cars, homeowners, life insurance and claims she has been our point of contact and always goes above and beyond to be sure we are well taken care of quickly and fairly. Amy Kane, State Farm Insurance and Billie Jo are very highly recommended!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert and Darlene Maslyn

April 4, 2025

5  out of  5
rating by Robert and Darlene Maslyn
"Informative, helpful,knowledgeable. My questions were answered on coverage and deductible options."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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John G

February 21, 2025

5  out of  5
rating by John G
"Abby is extremely helpful and professional! I highly recommend."
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mmister727

September 24, 2024

5  out of  5
rating by mmister727
"A very kind and loving person plus she's adorable 🤗"
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livingabovethe12th

June 21, 2024

5  out of  5
rating by livingabovethe12th
"Ive always had good experiences with State Farm agents all over the country, and the staff here are no exception. They always have time for you, are very responsive and will work with you to come up with solutions. Highly recommend 👍"
We responded:
"Thanks for the feedback, we appreciate your business with the Amy Kane Agency"
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Cynthia Kommer

April 12, 2024

5  out of  5
rating by Cynthia Kommer
"Amy Kane's agency is always willing to go above and beyond. Love their service!"
We responded:
"Cynthia we are happy to take care of your car insurance needs. We appreciate your business at the Amy Kane Agency "
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Darrin Magee

April 1, 2024

5  out of  5
rating by Darrin Magee
"I have worked with State Farm in Geneva for more than 15 years. BillieJo, my primary contact, has been amazing! She is helpful, funny, and super-responsive. Amy herself took a call once at about 4:45 pm on a Friday and had me insured on a new car by 5 pm. Fantastic folks - I highly recommend them!"
We responded:
"Darrin we are happy to take care of your auto and all of your insurance needs at the Amy Kane Agency"