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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trevor Arnold

June 12, 2025

5  out of  5
rating by Trevor Arnold
"Excellent customer service, had an accident, Amy and her crew took care of me immediately, very fast and efficient, Billy Joe is an insurance rock star as is Amy Kane."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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E Brady

June 5, 2025

5  out of  5
rating by E Brady
"Switching to State Farm has been better than I could have imagined. Customer service has been amazing. Courteous, friendly, very informative and extremely helpful! 100% would recommend Amy Kane's State Farm office!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brian Lowry

May 30, 2025

5  out of  5
rating by Brian Lowry
"Always friendly and very professional and prompt service. I have never been disappointed."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elaine Hilliard

May 29, 2025

5  out of  5
rating by Elaine Hilliard
"I went into Amy Kane State Farm insurance company when I was politely greeted with a smile and a can I help you from the most pleasant receptionist named Peggy.She was so friendly and pleasant. She cashed me out while I was paying for my auto insurance. I told her I had a question about a life insurance policy which she politely told me she would get someone right away to answer my questions. She went into Abby’s office and came out saying Abby would be right with me. Abby came out of her office and also greeted me with a smile and asked me what she could help me with. I told Abby that I was paying on a life insurance policy and Abby informed me that I might be paying too much. She went and got Amy Kane herself and Amy Kane also introduced herself with a smile and greeted me. Once they looked into the policy She told me that I should be getting a refund on the policy! I can’t thank everyone enough for helping me today. I have had a rough week but it just got so much better knowing that I can come into Amy Kanes office and my spirit being lifted with so much kindness and generosity not to mention the good news of getting some money back. It is very true what the commercial says,” like a good neighbor State Farm is here!” I can’t Thank you enough Peggy, Abby and Amy Kane herself for what you did for me in your office today. My week just got a whole lot better and I have you three to thank for that! Keep up the great work! I’m so lucky to have you Amy Kane as my State Farm insurance agency! Sincerely, Elaine Hilliard - Amy Kane insurance customer!"
We responded:
"We’re honored by your positive feedback Elaine! It is always nice to see you and we look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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don hartzell jr

May 22, 2025

5  out of  5
rating by don hartzell jr
"I been with Amy Kane state farm insurance for almost 20yrs highly recommended for any of your insurance needs her office associates have always been polite and a pleasure to do business with especially - Billie jo 🙂"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your car and motorcycle insurance needs. If there is anything else we can do to help, please let us know!"
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jessica cosentino

May 12, 2025

5  out of  5
rating by jessica cosentino
"Customer service is amazing… I would highly recommend for homeowners, auto any or type of insurance that they serve. All of my questions were answered immediately and with kindness/respect. Very happy with their services, especially Billie Jo!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jeremy Warters

April 29, 2025

5  out of  5
rating by Jeremy Warters
"Billie Jo is amazing! She always takes the time to listen and points me in the right direction with products and coverages that fit my family’s needs! Thanks Amy Kane team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sarah Bonsu

April 23, 2025

5  out of  5
rating by Sarah Bonsu
"Always so fast and efficient! Abby is great to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dan Soles

April 16, 2025

5  out of  5
rating by Dan Soles
"We have been customers with Amy Kane since we moved to NY in 2010. We were paired with Billie Jo and have had an A+ experience each time we contact her. Transferring our policy on new cars, homeowners, life insurance and claims she has been our point of contact and always goes above and beyond to be sure we are well taken care of quickly and fairly. Amy Kane, State Farm Insurance and Billie Jo are very highly recommended!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert and Darlene Maslyn

April 4, 2025

5  out of  5
rating by Robert and Darlene Maslyn
"Informative, helpful,knowledgeable. My questions were answered on coverage and deductible options."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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John G

February 21, 2025

5  out of  5
rating by John G
"Abby is extremely helpful and professional! I highly recommend."
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mmister727

September 24, 2024

5  out of  5
rating by mmister727
"A very kind and loving person plus she's adorable 🤗"
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livingabovethe12th

June 21, 2024

5  out of  5
rating by livingabovethe12th
"Ive always had good experiences with State Farm agents all over the country, and the staff here are no exception. They always have time for you, are very responsive and will work with you to come up with solutions. Highly recommend 👍"
We responded:
"Thanks for the feedback, we appreciate your business with the Amy Kane Agency"
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Cynthia Kommer

April 12, 2024

5  out of  5
rating by Cynthia Kommer
"Amy Kane's agency is always willing to go above and beyond. Love their service!"
We responded:
"Cynthia we are happy to take care of your car insurance needs. We appreciate your business at the Amy Kane Agency "
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Darrin Magee

April 1, 2024

5  out of  5
rating by Darrin Magee
"I have worked with State Farm in Geneva for more than 15 years. BillieJo, my primary contact, has been amazing! She is helpful, funny, and super-responsive. Amy herself took a call once at about 4:45 pm on a Friday and had me insured on a new car by 5 pm. Fantastic folks - I highly recommend them!"
We responded:
"Darrin we are happy to take care of your auto and all of your insurance needs at the Amy Kane Agency"
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Julie Garrison

April 1, 2024

5  out of  5
rating by Julie Garrison
"Love Amy Kane State Farm Agency! Ms. Katlyne is very helpful, fast and knowledgeable. I have never had an issue getting excellent service!"
We responded:
"Glad to hear we are taking good care of you auto and home insurance at the Amy Kane Agency"
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Pattyferia 98

March 29, 2024

1  out of  5
rating by Pattyferia 98
"Called for policy change …lady at front desk was super nice 6 stars for her! . Talked to Amy kane and was told “CAN YOU LISTEN” very rudely lol …like a dog or talking to a child who really cannot listen. All i was trying to do is explain my situation."
We responded:
"I apologize that you had this experience. It certainly is not in line with our customer care philosophy, and should never happen. Though I do not recall a conversation of this kind it is never the less unacceptable. Please contact me at your convenience so I can make sure your service request was handled to your satisfaction. "
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Edward Fratangelo

March 4, 2024

5  out of  5
rating by Edward Fratangelo
"Amy Kane State Farm Office is like no other. Billie Jo, one of the employees that works there, answered the phone on a Sunday when I had an emergency. This is above and beyond what is required from her and the reason I will never leave her or this office."
We responded:
"I agree Ed! Billiejo is awesome, and we do try to take care of everyone at Amy Kane Agency, exactly like we would want to be treated. We appreciate your business "
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Kenny Emblidge

December 13, 2023

5  out of  5
rating by Kenny Emblidge
"Amy and her team are always very responsive to our insurance questions and needs!"
We responded:
"Thank you, we try to be the best choice for auto and homeowners in Geneva"
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john aldrich

October 19, 2023

5  out of  5
rating by john aldrich
"great people, who care about your needs. Ms. Amy and staff are outstanding, in their work. they give advise before being asked."
We responded:
"John, we are here to help! Thanks for working with Amy Kane State Farm Agency"
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Elaine Kenney

August 28, 2023

5  out of  5
rating by Elaine Kenney
"Very friendly and helpful"
We responded:
"Thank you Elaine. We’re glad that we been able to help with your homeowners insurance."
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Allen G

July 28, 2023

5  out of  5
rating by Allen G
"I have been with them for years great service always taking care of me."
We responded:
"Thank you Allen, we appreciate your business "
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Paul Hood

April 12, 2023

5  out of  5
rating by Paul Hood
"Great staff, always willing to help out when you need them"
We responded:
"Thank you for the wonderful review, Paul! We strives to go the extra mile to provide you with the insurance you need at a value you deserve and great customer care! Thank you for the feedback!"
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Juan Carlos

April 7, 2023

5  out of  5
rating by Juan Carlos
"Great people.."
We responded:
"Thanks Juan! We try our best to give people what they need for car insurance, and homeowners coverage every day"
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MICHAEL FOSPERO

July 21, 2022

5  out of  5
rating by MICHAEL FOSPERO
"I have had great interactions with the State Farm Geneva, NY branch for many years. There have been many changes to my policies over the last couple of years and each amendment was handled quickly and very professionally! I could not be happier with the high level of service shown to me, in particular from agent Katlyne. She's true to her word and is ALWAYS quick to respond. She embodies genuine customer service!!!"
We responded:
"Mike, I agree Katlyne is a great team member, and I am glad she has made you happy taking care of you car insurance and homeowners policy."